At the latest Strategic Growth Intensive one of my clients asked me a question about managing the activities of his team members. He said, “Whenever I ask my underperforming team members a question, they come back with excuses or ‘reasons’. What do I do?”
I asked him, “What do you ask them when they come up with these excuses?”
In answering my question, he learned why he was getting excuses from his team…
When you ask “why”, generally you are asking for your team members to give you an excuse or reason.
When you ask the right sort of questions, ones that are set in the future or the present, you push your team members to think in the future or present rather than get stuck in explaining the past.
That way you can encourage your team to keep progressing and get results rather than keeping your business back by constantly going over reasons.
Prefer to read rather than watch and listen? No problem – here’s everything I said in the video as text:
Looking for more help with your team?
When you lead a winning team, it can sometimes help to have an outside perspective on how to ensure you are guiding them to even greater heights than they already climbing with you.
Book a free strategic review of your business and see if our strategies could help you achieve double digit growth.