Not all training was made equal.
It is well known that the most successful businesses in the world all have one thing in common – they invest in their employees. Business coaches, in London especially, will tell you that a motivated and talented workforce is just as important (if not more) for success as having an in-demand offering.
It is all well and good to have a happy workforce, but investing the business’ time and resources in staff training and development will not only increase job satisfaction, but also motivate them to invest their time and effort back into the company in reciprocity.
Most of your employees are not going to come packaged with every necessary skill for their job. You need to ensure that skill gaps are being closed by effective training programs. Much like the saying “a bird in the hand is worth two in the bush”, ensuring that the employees you currently have are properly prepared for their roles, is much smarter than hiring blindly and hoping for the best.
Here are 5 tips that will help you set-up the most effective workforce training program for your business.
One of the misconceptions in staff training is that different departments or levels of the organisation need independent workforce training. However, the most successful training programs incorporate a holistic view, and is inclusive of every team member across the organisation.
While department-specific training is occasionally necessary, a holistic approach ensures that the organisation is galvanised around new areas of growth, and will encourage participation of the entire organisation in forwarding the ultimate business goals.
Nowadays, a great deal of training is being done digitally through webinars and screen sharing technology. However, physical training can often provide a better learning experience due to a lack of distractions and more direct engagement.
When setting up your training programs, ensure that you invest in staff training which has at least some physical aspect. Even though the investment is higher, the return will also be greater.
3. Qualified Trainers
It may seem obvious who is teaching matters as much as what is being taught.
To get the most out of your staff training, ensure that your trainers are industry experts with a wealth of experience and also have a track record of being able to teach what they know.
Your teachers should stay current on the latest trends and developments in their industry and apply that to their training. Find the latest experts, and your workforce will get the most updated training.
4. One-On-One Support
Although most workforce training sessions are done in groups, the opportunity to receive personalised support throughout the learning process can often lead to a far richer education.
As people develop new knowledge in different ways and at different paces, you need to ensure that the training efforts are flexible enough to cater to different needs of individuals within the group. One of the easiest ways to do that is to make one-on-one support accessible, perhaps through a learning system, direct contact with the trainer or coach, or through scheduled one-on-one lessons.
5. Measure Outcomes
In many ways, you need to treat employee education as a business investment. Before the training is done, make sure that you, as the business owner, know what returns you are aiming to achieve from this investment.
If the outcomes of the training are not clear to you, engage further and brainstorm your ideas with the training providers before commencement. This will also allow the trainers to alter their teaching to align with your goals.
What metrics are you using to determine the success of this staff training? You should have specific, measurable goals otherwise how do you know whether the training worked or not? And if you do, you can then clearly see the benefit to your business – and you can show the mutual benefit clearly to your employees.
The bottom line from these tips are that you cannot just put trainers and employees in a room and hope that miracles happen. You need to ensure that you are fostering the right type of learning environment and maximising the support for each of your employees.
Employee training is not just about team motivation or employee wellbeing. There are direct benefits to your business and you should be carefully measuring those with KPIs and follow up measurements against those KPIs.
Not all training was made equal – so make sure you are getting the best for your business.