In the last video blog post, I talked about what kind of questions generally results in excuses from your team members.
Today, I am going over how to make the questions that you ask even more effective. If you want your team to progress and get things done, then keep these 3 key attributes in mind…
This is an example of the tweaks to thinking and actions that I advise my clients on regularly. The result? An even better team and an even greater performing business.
If you keep these three features in mind whenever you sit down to talk to or question your team members about something, I can assure you that you will not only find your team performing to an even greater level than they have before, but you will also maintain a closer and more honest working relationship with them.
Prefer to read rather than watch and listen? No problem – here’s everything I said in the video as text:
Hi, this is Shweta from London Coaching Group.
In the last blog, I talked about what is that one type of question that you should never be asking as a business owner. That is, the questions starting with “Why”. This is because, as we discussed, as soon as you ask someone, “Why didn’t you do this?” or “Why didn’t you finish your homework?” generally speaking, people come back with excuses.
Today, what I wanted to share with you is, what are the 3 key attributes to keep in mind when you are asking questions, and when you are actually trying to help your team to make that progress.
In fact, I want you to write them down because they are quite fundamental, and they are very powerful. I want you to become very aware of these 3 attributes. Whenever you are in a situation where you want a team member to do something, make sure that your questioning has got these 3 fundamental attributes.
How to Ask Your Team Questions: Forward Moving
Ok, so the first one is, your question should be forward moving. That’s really important.
Whatever you ask should help the team member to think of the present and think of the future, rather than anchoring that question in the past and kind of doing a post-mortem. It doesn’t really help anyone.
So these are questions like, “What do we need to do now so we can finish this in the right time frame?” or “How would you go about completing this task now?”
These are all the questions that are forward moving.
How to Ask Your Team Questions: Enough Detail
The second thing is that as you’re building on this questioning, make sure there’s enough detail.
When people start sharing those details with you, they are clarifying their own thoughts, and you also come on the same page as theirs, making sure they are capable and very clear of doing that task.
How to Ask Your Team Questions: Timeline It
The final attribute is that for every task that you set or you want your team member to do, there should be a timeline. Because remember one thing, if there is no timeline, then there is no clear accountability.
It becomes difficult for you to go back and do your follow up. Or for the team to know what you are expecting. Because as a good business owner, as a good manager, your main task is to make sure that the team is clear, and they are super clear and they are being held accountable as to what needs to be done. Because that’s absolutely essential for a top performing team and a top performing business.
Want more shifts for greater growth?
The kinds of shifts we help advise business owners to make are designed to help them accelerate their already excellent work to even greater heights.
Why not find out if business coaching in London could give your business that edge?