Insights Blog

Useful tools, tips and strategies to help your business learn, develop and expand.

One of my clients, Chris, posed an interesting question at his session recently. He asked me, “How do I know I am credible as a leader to my team?”

This is something that is important to a lot of business owners, as credibility and earning trust is a major factor in effectively managing your team.

So I shared a model with Chris, and as I thought it would be something good to share with you too…

So how did you rate yourself on these three variables? What element do you need to focus on and become even better and even stronger in?

Share your own insights in the comments below.

Prefer to read rather than watch and listen? No problem – here’s everything I said in the video as text:

The Question of Credibility in a Coaching Session

Hi this is Shweta from London Coaching Group. I have just come out of a session with my client, a coaching session, and there was a very interesting question which was posed by Chris.

He asked me saying, “Shweta, what is credibility? It’s like, how do I know that I am credible, as a manager, as a leader, to my team?”

And that’s a very interesting question if you think about it because I’m sure when you are working with your team members, or when you’re working with your prospects, or clients, credibility is a very important factor to you.

So I shared with him, with Chris, this model and I wanted to share it with you as well because I’m sure you will find it very interesting and thought-provoking hopefully, because that’s the intention. 

The Venn Diagram of Credibility

Alright, so let’s have a look. This is what I did, ok? So it’s a Venn diagram. Now this is the credibility point, right? This is the credibility hotspot. There are 3 Cs which are required for a person to have high credibility.

Character 

The first C, the first bit that is required, is called Character. Super essential, because the team is watching you, your clients are watching you, your prospects are watching you and this is the must. This is the foundation.

Competence & Connection

The next C element which is really important is Competence. And then the final element, which again leads to credibility, is called Connection. When one has high Character, high Competence, and a high Connection, that’s where high credibility happens.

What I Want You To Think Through

Now the question is, and this is what I want you to think through, the question is what happens when a leader or a business owner has a high Character but lacks Competence and Connection?

And what happens when a person is very Competent, but the Character is not very strong and the Connection, the engagement, the level of relatedness where the people is concerned is not very high.

And similarly, when someone is big on Connection, a big people person, but not very competent or the character is not at the right level, then what are the implications of that?

And I want you to reflect on it, think it through, and I’m sure if you look at your full team, right, just the entire team, and you try to plot your team members on this model, you will be really amazed with how you will see different people staying in different areas, and it will give you a good insight as to who needs to improve on what.

Rate YOURSELF – What’s Your Credibility?

But most importantly I would love it if you could rate yourself on these 3 variables and saying which is the element where you need to become even better, even stronger to become a really better manager or leader for your team and a great business owner for your prospects and clients.

So speak to you soon.

Want more leadership strategies?

free online business trainingRegister for the webinar and find out the 6 essential elements for growing a business sustainably.

This is a 90-minute session designed to give you real strategies you can implement in your business immediately.

Register