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Useful tools, tips and strategies to help your business learn, develop and expand.

Best Business Quotes From Shweta Jhajharia

A client recently asked me about what they should do when their team members are consistently not meeting deadlines.

My answer probably wasn’t quite what they were expecting.

“Communication is the response that you get.”

You can focus on what your team members are not doing, and what they should be doing. You can try to think about ‘motivation’ strategies and improving productivity, to get them to see the value in their work, to help them understand what their contribution means to the business.

However, everything has to start from you – as the leader, business owner or key team member.

If you are getting a certain response from your team, such as them not meeting deadlines, then the first thing I would like you to do is reflect on your communication.

This may sound harsh to some leaders, but this is where taking ownership and accountability comes in. How effectively are you communicating what you would like your team members to do?

When you start with your ‘being’ – assessing your own behaviour, actions and understanding first – you will have done 80% of the work in ‘motivating’ your team members to do what they are supposed to do. 

Want to be the best leader you can be?

Take a look at what a complimentary business strategy session could offer you. The idea is to find out which growth strategies could work best in your business.

We review your business and highlight any areas where we could help you do even better. You choose to either take the information that and improve your business yourself, or commit to ongoing coaching. Your choice: no obligation, no pressure. 

Most business owners I speak to want to see themselves as winners.

But is winning your only option or is it a ‘nice to have’?.

“Everyone wants to win. Some people refuse to lose.”

This is something I’ve often reminded clients of in my business coaching sessions. Wanting to win is often a great way to move forward in business. However, time and again, the game changes to one of persistence and resilience and this subtle shift of thinking becomes crucial to continue to move forward.

Remember that 50% of businesses cease to exist after just five years. And only one third ever make it to ten.

What makes the difference between those who continue to succeed and those who burn out is a focus on getting the next result, taking the next step on the ladder, reaching the next milestone!

When failure is not acceptable, you set yourself milestones which are stretched but achievable and do ‘whatever it takes’ to build a winning streak.

Just as when we say focus on purpose first, or how Simon Sinek says to Start With Why – when your only option is to win, your own mind and then the universe comes together to focus on getting there.

In keeping space in your mind for losing and for failure, you often allow it in – and ‘by refusing to lose’ – you shift completely away from all the reasons of poor results.

And in the end, you build yourself and your business as a consistent winner.

Want More Business Anecdotes?

I put together some of the best stories, advice, and frameworks that I use in my business coaching sessions into a book called SPARKS: Ideas to Ignite Business Growth.

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During a coaching session the other week, one of my clients was happily telling me about all the marketing activities they had executed recently. As they rattled off a whole list of things they were doing, I stopped them for a second and asked, “But do you know which of these activities are working?” “Hmm. I guess I’m not sure,” was their answer.

And they knew immediately that they were making a big mistake…

This is what I said to them, “Whatever you can measure, you can manage and improve.”

This is a critical part of ensuring that your business continues to grow rather than stagnating at a plateau. You should be building some sort of dashboard in your business, where you can carefully measure the most important metrics.

This is not just in your sales and marketing, but you should also be ensuring you have at least a mid-year review of your financials (here’s three key metrics you should look at) and, well, almost every part of your business, really.

In fact, even areas where you cannot have a specific number should still be measured using some form of Key Performance Indicators – such as the 3 KPIs for Managing Directors that I have talked about before.

If you are simply doing things without any kind of measurement, not only will you be uncertain about whether you are growing or not, you will also find it difficult to motivate yourself and your team to stay excited about what you are doing. In the end, the small wins and everyday progress are what motivates people – so there is a double benefit of stimulating growth and encouraging your team to perform better and better.

What are you measuring? And what have you not started measuring that you will start measuring now?

What Are You Measuring?

When you gain a business coach or business mentor, you acquire not only an outside perspective on your business, but also someone who keeps you accountable and helps you identify what you need to focus on in order to grow your business. 

When you book a complimentary strategic review of your business, we’ll help you see just how valuable this can be.

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Not too long ago, during a coaching session with Paul Hastings, one of the business owners I work with, we discussed team management. He articulated a learning he had gained from that session about managing the progression of team members that was so compelling, I thought it was worth sharing here:

“Management is not a status, it is an activity. A lot of team members aspire to the status but not the activities of management. During recruitment and promotion exercises, this needs to be explicit.” – Paul Hastings, Director, Reflections.

This is an important reminder for all business owners – when you move your team members up into the higher echelons of your business, what kind of guidance and training are you giving them?

We often talk about when to make new hires, and how to onboard new recruits effectively. However, it’s important that when you are managing your team, and you are upgrading your team, that you are ensuring they are aware of their new responsibilities.

The job description is one of the critical parts of your recruitment process, and if you are hiring for a management position, ensure you make it really clear that this is a job that requires serious work and may be difficult, especially if you were a superstar as an individual performer.

Need help with recruitment?

business consulting servicesRecruitment of good managers, and even executives, can be a nightmarish process that wastes loads of time – and results in hiring someone not right for the job. We, therefore, developed a process that helps to find the best candidates, and only uses 4 hours of your time…

On a coaching call recently, one of my clients seemed a bit puzzled about how to move forward with analysing the numbers in her business.

The source of her confusion was not that she was looking at the wrong figures or had a confusing dashboard or anything like that. It wasn’t even that she was looking at dwindling numbers and wondering how to boost her team’s performance.

In fact, it was that she had started some marketing activities, and all the numbers were in the green. “Everything is going fine, what do I do now?”

It’s a pretty good problem to have isn’t it? The following was something I said to her, which I think is a great reminder for all the business owners who are running successful businesses:

shweta-jhajharia-quotes-overanalyse-failure

“We overanalyse failure, but often forget to analyse our success – the things we want more of.” – Shweta Jhajharia

Many leaders are exceptionally hard on themselves as a way of driving themselves forward. Through the analysis of what went wrong, they seek to ensure past failures do not happen again.

While that is very valid, the best leaders know how to not just assess what went wrong, but also review what went right, and how to replicate their successes over and over again.

It is important to remember this. Give importance to, celebrate, and learn from your successes as much as your failures.

Want to boost your own successes?

Even leaders sometimes need to be reminded to celebrate their wins. Business coaches and business mentors are there to do that and to help analyse those wins in the most useful way.

With a free strategic review, you can find out if your business is one that we can work with to push the boundaries of success.

Book a Free Strategic Session

At the Strategic Growth Intensive in October, one of the areas we discussed in a little more depth was marketing.

And just recently, at one of our complimentary sessions we had to remind a new prospect about one of those really fundamental mindset principles around marketing that helps keep you focused on the right things…

London Coaching Group Best Business Quotes Marketing Is Not About Being Prolific, It's About Being Precise

“Marketing is not about being prolific. It’s about being precise.”

In today’s world of advanced technology and the long, rich history that marketing now has, it gets confusing. You’re assaulted with marketing advice. This technique, that strategy, this system.

It’s tempting to try it all. Everything is important. Anything might get you results.

But when you stretch yourself too thin and attempt to be everywhere at once, the likely result is that you will end up reaching a lot of people, not the right people, and you’ll reach them with a muddled message.

Most likely, you will also end up being unable to measure what you are doing, and then how will you know which technique is actually working?

You should choose a highly targeted niche, focus on finding out everything about your Avatar, and then craft the perfect lead magnets to really speak to the people who are actually going to buy from you.

And then with careful testing and measuring in place, you can refine your marketing approach and choose the channels that actually bring you sales, and not just visitors.

When you focus like this, you can create a marketing strategy that brings you a true flow of inbound leads, which will massively boost your growth without increasing your working hours.

How precise do you get with your marketing? Let us know your own insights in the comments below.

Want to talk to us about marketing?

going-global-live-social-media-masterclassShweta will be giving keynote speeches at the Going Global business show, and we will additionally be hosting a Social Media Masterclass at various times on both days.

Tickets are free, so join us to hear more strategies and talk to us directly.

One of my clients at his first business coaching session was resisting when I tried to convince him that he needed a weekly dashboard.

“It’s such a hassle to try and make sure I do that every week – it seems like a waste of my time.”

This was the answer that I gave him:

Shweta Business Quotes - Choose the pain of discipline over the pain of non-performance

“Choose the pain of discipline over the pain of non-performance.”

Sometimes it can seem like a real struggle to wade through the numbers of your business, or do some of those tasks that you know you should do but you don’t really want to do.

It is at those moments that you should remind yourself that these are the tasks that will take your business to that next level. They may not be the most exciting parts of running your business, but they are essential for systemised growth.

Just like training for a sport, it usually requires discipline to truly perform in the big leagues. So get ‘in the zone’ and get disciplined about your business so you can take it to the next grade.

What practices are you disciplined with in your business? Let us know in the comments below.

Every Sportsperson Has A Coach…

Business owners are like athletes: they need strength, practice and discipline! Athletes achieve that with the help of their coach. Would your business benefit from the same with a business coach?

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Business owners often get very excited when the prospect of growth is within reach. That grasp at growth before they have the right systems and team in place, however, can often result in more problems than they were expecting.

It’s important to consider your processes, and today instead of sharing a long article, I want to share with you a thought that we shared on our Instagram account recently:

business-coaching-london-recruitment

Managing a superstar team starts from the very first job ad that you put out. Make sure you have an effective recruitment process in place so that when you do hire someone, they’re the right someone. Because your business is only as good as your team.

And your team is only as good as your leadership skills.

Want To Become A Better Team Leader?

Recruitment of the right person for the job is really only the first stage. Motivating and managing a team of fantastic employees requires another set of skills.

Join the webinar and find out if you could be helping your team work better, faster and smarter.


And How About You?

Here is an exercise I have done with clients who have children. You don’t need to have children to do this exercise – you just need to have an idea of what is involved.

I’ve found that comparing two simple numbers can often lead to the significant mind-shift you need to accelerate your progress as a business owner.

The cost of raising a child in the UK has been rising steadily for years. And education is almost always the biggest expense.

But what happens when you leave the schooling and university system? Do both education and the investment in education stop there? If you find that you aren’t spending any time or money on your education as a business owner, then you are doing a disservice to yourself.

It’s easy to see how education is an investment when you put in the context of children. It is critical to have that same mindset about your education as a business owner – investment in yourself is the best investment you can make.

Prefer to read rather than watch and listen? No problem – here’s everything I said in the video as text:

Hi, this is Shweta from The London Coaching Group. I want to give you a very simple task today.

I want you to jot down the amount that you intend to spend on your kid’s education or that you are already spending on your kid’s education. Plus also the amount that you intend to spend or are already spending on their extracurricular activities and clubs and all that stuff, right. Just give me a guess estimate for the year. And obviously, it’s relevant if you have kids or you plan to have kids.

So just think of the total. Now, I’ll give you five seconds.

After that I want you to jot down the amount that you are actually spending in a very active form of learning for yourself, okay. I want you to jot that down, saying “this is the amount that I am spending on coaching, on learning, on books, on going to some activities conferences”, jot that down. On an annual basis, what is the amount that you’re spending.

For some of you would be like “What? Really? No, I’m not spending anything, I’ve done all that schooling”. Remember that learning is a constant process. Now when you look at these two figures and by the way, I do that sometimes with my clients, especially when I look at their goals for their kids and for their loved ones, my question is, “And how about you?”

So the point is, your learning cannot stop. If you are not investing in yourself, if you’re not spending on resources which can help you make better then your earning is pretty much a reflection of your learning. And if you want to do more, if you want to become more, if you want to achieve more, then you have to learn more. As simple as that.

So I really hope that gives you some food for thought and this is something that you will consciously push you going forward because it’s an investment in yourself and you’re the best person to be invested in.

Asking the Hard Questions

London Business Coaching Strategy SessionIt is the job of a business coach to sometimes ask business owners the harder questions – about their business, and about their behaviours and attitudes when it comes to their business practice.

Book a complimentary session with us and find out whether having someone ask you the right questions could lead to even greater business success for your business.


What Are the Benefits of Business Coaching

I have a business coach!

Until only a decade ago, admitting having a coach, outside of sports, was still viewed as a weakness. This is a mindset I’ve seen significantly change since – so much so that most business owners now acknowledge the need for a business coach.

Business coaching at its best is a bespoke service. Every business has unique individuals and aim to capitalise on a unique niche (or at least they should do!). This means that each business must have a unique strategy, and therefore would gain specific benefits from business coaching that may not always be universal to all businesses.

That said, working with varied business owners from companies across sectors in London, the UK and around the world, I’ve found that there are three main benefits that most business owners gain from business coaching.

To make it easier to digest, we’ve put these together in this animated video…

Prefer to read rather than watch and listen? No problem – here’s everything said in the video as text:

Remember that your biggest competitor is yourself.

Often business owners believe that they already have all the answers – and that to ask for help is a sign of failure.

Give me a second to show you the top 3 reasons why asking for help – through business coaching – could instead be beneficial. And how NOT asking for help is the real sign of failure.

Firstly there’s objectivity.

A business coach gives you a pair of objective eyes – somebody is looking at your business, looking at your actions, and looking at your decisions.

When you’re busy playing the shots who is watching your game to help you improve?

Next is access to cutting-edge resources.

Look you’re busy, you have so many things to handle – your team, your customers, your marketing, your sales, your finance, your systems, planning, and strategic thinking.

Do you really have time to be on top of every area of your business? Wouldn’t it be helpful to have someone at your side whose entire job is to stay on top of the cutting-edge strategies for business growth?

A good coach is one that is learning from every client she has to ensure each of them are using the best systems, tools and techniques to give you the leverage you need.

Lastly, there’s accountability.

Think about it like this – you hold your team accountable for the things that they have to do and that keeps the business ticking, right?

But you as a business owner, as a boss – who holds you accountable?

With a business coach you have someone providing weekly interventions to help remind you to stay on the track that you planned to be on, and to continue moving towards that next level in your business.

So why wouldn’t you want a business coach?

Think business coaching could benefit you?

London Business Coaching Strategy SessionWe have 357 strategies and 97 tools that we use to help get successful businesses over the line to the next stage of growth.

The best way to find out if these could be useful to your business or not, is to request a strategy session with us. We can then let you know whether or not there are areas where you are leaving money on the table…


Best Business Books to Read: The Slight Edge

It has been a while since I’ve read a book that has the potential of massively transforming both mindset and activities. I came across such a book earlier this year, and it has already resulted in a massive shift in my thinking that I’m confident is going to have a tremendous effect on my life.

The Slight Edge by Jeff Olson is more than a business advice book – it’s a whole philosophy and a way of thinking that reaches into all areas of your life.

The fundamental idea is that the simple daily choices you make – small actions – create a compound effect that results in your desired future (like when we talked about having a big business mindset).

The real key takeaway here is that you do not need to be making grand gestures and dramatic changes in order to build your future. You just need to have a small, simple daily discipline that you apply consistently.

And that last word is the most important part: consistency of approach is the key to achieving this massive end result.

What makes it difficult? This principle relies on you being able to focus on the seemingly insignificant rather than the enormous breakthroughs. You need to be able to focus on the end result, not the immediate one, which is not the way most of us instinctively think.

However, when you train yourself to do this – when you apply some small effort in a consistent way – it really will get the results and you can become the master of your future.

Remember, Simple Disciplines + Consistency + Time = Massive Results!

Is consistency something you struggle with?

A large part of what a business coach does is help keep business owners accountable and on track. London can be one of the most difficult places to stay consistent with your business practices – perhaps our strategies can help with that?

Find out with a complimentary and no-obligation session with us where we review your business and let you know if and how our strategies may be able to assist the future growth of your business.

Book a Free Strategic Review

Our previous top business books recommendations:

(more…)


The 4S Framework for Focus

“I know what I should be doing. I’m just not doing it!”

Sound familiar?  

What if I were to reword the above to “I know what I should not be doing, I just keep doing it!”?

There’s a powerful framework I use to help clients (and myself) clarify focus. You will find that this framework often helps clarify where you are actually spending most of your time, and where you SHOULD be spending your time in order to achieve more without putting in additional unnecessary hours of work in…

When you segment your tasks into these quadrants, you may just find a bit of clarity about which tasks you should and shouldn’t be doing.

And I hope you can then draw on that power of the made-up mind!

Prefer to read rather than watch and listen? No problem – here’s everything I said in the video as text:

Hi! This is Shweta from London Coaching Group. What I want to talk about today is focus.

What is Focus?

When one hears the word focus, one generally thinks it’s about having the clarity as to what needs to be done. But I have a different version to focus. Focus is also about knowing what not to do. In fact recently in one of the coaching sessions a client said “You know I know I should be doing this detailed side of my business, but I’m not doing it.” And I looked at him and I was like the problem is not that you’re not doing what you should be doing. The problem is you’re doing what you shouldn’t be doing. A little of word play here.

But let’s have a look at the framework which is exactly what I shared with him which gave him an understanding as to where he was spending most of this time versus where he should be spending most of his time. So let’s have a look and I’m sure it will give you a very clear picture as to what kind of transition you need to make in your business space so you can actually achieve more with the right focus on the right things.

The Framework for Focus – The Quadrants

So if you look at this – just maybe you should actually draw it on a piece of paper. So you are looking at a vertical axis which says what’s the purpose or meaning. The activities which are actually meaningful which will help you achieve more in your business in terms of profitability or the asset value or release more time for yourself. Meaning in your own ways. And then the horizontal axis is where you actually have fun doing those things. It’s joyful, it gives you happiness, it’s gratification. You enjoy. Basically, that’s what we’re looking at. Now, each axis goes from low to high. And so we’re looking at four quadrants.

My clients know I love quadrants because they just make life easy, doing decisions, to think it through. It’s just a form of simplification.

This is the model which I took from Marshall Goldsmith who’s one of the leading executive coaches in the world. And I found this very useful when he shared it with us because it just makes sense. So have a look ok?

Low-Fun Low-Meaning Tasks = Surviving

Now if I look at the bottom left quadrant. This is low-fun and low-meaning, right? Lots of trivial, lots of noise in day-to-day business life and what I call this is “surviving”.

When you see this try to identify what percentage of your time, your business time, you actually spent in this quadrant, which is surviving. Somehow just getting through the task getting through the day all the time.

High-Fun Low-Meaning Tasks = Stimulating

Now if we look at the bottom right quadrant, you can think of many activities which sit there which are fun to do, exciting. But you know what? They’re not really taking you to your goals. They’re not really meaningful activities and it’s called “stimulating”.

So what percentage of your time are you actually spending on activities which are stimulating but not really meaningful? Now, when I’m working with clients as their coach my objective is, and that I get permission from them to do, is to actually move them from these bottom quadrants to the top quadrants. Generally speaking, to start off with, they move in this quadrant and

Generally speaking, to start off with, they move in to the top left quadrant and eventually, the transition happens to the top right.

Low-Fun High-Meaning Tasks = Sacrificing

Let’s have a look at the top left quadrant first which is – yes you’re not really having fun. It’s like you know when you start going to the gym your muscles hurt the first few days or first few weeks. It’s painful but you still do it because there is a very clear meaning a very clear purpose as to why you’re doing it and when you’re in this quadrant, you’re looking at this.

It’s “sacrificing”. It’s painful. You’re not enjoying it. But you know what. You know you should be doing it.

Then as you build that habit, you build that muscle you build that practice you do that day in and day out without questioning it because you’re very clear, you’re very focused that’s why that needs to be done, you eventually move into the top left quadrant.

High-Fun High-Meaning Tasks = Succeeding

This final quadrant is where you’re ‘succeeding’. And I totally understand as a businesswoman myself, that a hundred percent of the time can not be spent here.

But I’m very clear about one thing, that majority of the time needs to be spent in these top 2 quadrants. Even with sacrificing, I will be there with absolute clarity as to why I’m in that quadrant and how it will eventually move me to the succeeding quadrant.

But having the focus and knowing what not to do is very powerful. And as one of my mentors told me, that a made up mind, a very clear mind, is the most powerful thing in the business and in life. So I really hope you can see for yourself as to where you are and where you need to be.

Remember, a made up mind is a very very powerful tool to have.

See the ActionCOACH founder LIVE in the UK

Brad Sugars is visiting the UK once again – this is your opportunity to get coached by one of the world’s leading business men.

He’ll be covering how to “Finish It!” – how to turn your business into a real asset by making it a profitable enterprise that works without you.


I Prefer Small Fish

london-business-coaching-small-fish-big-business-mindset

Someone at an event I was at the other day said to me, “Yeah I have a very small business but we’re in a specific niche. We’re a big fish in our circles,” he stated quite proudly.

And this was the clue that told me why he wasn’t experiencing the kind of growth that I achieve (and guarantee!) for my clients.

You see, to me saying he was a big fish told me, yes, he had a business that was doing well, but he also said he had a small business – and was claiming to be a big fish “in his circles”.

The implication was he was a big fish in a small pond. But a big fish in a small pond is no big fish at all – it’s just a small fish that is keeping its sights small.

What would have been more inspiring to me was if he said, “We’re a growing business. We’re doing well, but there’s a big ocean out there and we’re still small fish.”

What this would have immediately indicated to me is that while they are humbly realistic about their current size (or their perception of thier current size), they are clearly successful, and have direction, ambition, and the desire to grow. That is what is called having a ‘big business’ mindset – and business owners with that mindset are the ones that get the most out the business coaching strategies I use.

The interesting thing is, as a business coach in London over the last 9 years, I have heard business owners label themselves as “small” many times. Often, these “small businesses” actually have the potential to be (or, in fact, already are) very successful and could achieve impressive growth if they implement the right kinds of tools and growth strategies.

Mindset can be a significant and difficult barrier in business. If you think of yourself as a “just a small business” – or even as a “big fish in our pond” – then you are always going to remain that way. To start achieving the growth that you might consider impossible at the moment, you have to take up Adidas’s slogan and start believing that really, impossible is nothing!

Escape the Small Business Mindset

While it has since been disproved that a fish somehow grows to the size of their tank, what we do know is that a fish has the ability to continuing growing throughout their entire lives or be stunted under certain conditions.

Basically, it is the way you care for your fish that affects how large it grows. Your company is very much like a fish in this regard.

If you keep a fish in a small pond, you’re going to provide it with the kind of conditions that end up keeping it to that size of the pond. So if you constantly think of your company as a small company, or that it only can only remain in the small pond it is currently in, you are keeping it in conditions that are stunting its growth.

A reasonably subtle tweak in your mindset – and you could say, the business’s mindset – can change all that. Instead of saying that you are a small business, think of yourself as a growing company that is always learning, adapting and evolving in order to become a bigger business.

Put yourself in the whole ocean, not just a pond, and give yourself the room to be even larger than you already are.

Become the Big Business in Training

Instead of calling yourself ‘just a small business’, think along the lines of a ‘big business in training’. By doing so, you will start to see your planning sessions and business decisions in a new light. As you set yourself targets and decide what needs to be done with the mindset of aiming to become a big business, you will likely find that a light now shines on the opportunities to take you there.

And you will attract the kind of training and business mentors that will be looking to help you as you leave the comfort of the anemone and teach you how to take on the big ocean currents.

The fact is, the simple act of preparing for growth can actually cause this expansion to happen. Not only are you then ready to become that larger fish, but you are also the direct cause of your own growth! It’s like the anti-thesis of a vicious cycle.

Achieving growth in London, or any city in this world for that matter, is no mean feat, but you are the person who can make it happen. Your drive took your business to where it is – now it’s time to change up the conditions and drive your business out into the open sea to grow even bigger and stronger!

So, let me give you something to achieve at your next networking event. When someone asks you to tell them about your company, say something along the lines of, “I’m running a big business in training.”

Ghandi told us that thoughts become words and words become actions. Start thinking of yourself as a big business, and start talking about yourself as a big business, and then watch as you start taking the actions to become a fish that rivals even the blue whales of the world!

Ready to swim the ocean?

London Business Coaching Strategy SessionWhen you realise that you’re actually a big business in training – a small fish that has such potential to grow – then it can be useful to have someone help you find the right currents to ride. Book a no-obligation strategic review of your business and we’ll help you point out the ways you could be growing bigger than you already are.    

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